The highest level(s) of influence this method typically matches with on the IAP2 public participation spectrum is…

INFORM
Inform

To provide the public with balanced and objective information.

CONSULT
Consult

To obtain public feedback on analysis, alternatives and/or decisions.

INVOLVE
Involve

To work directly with the public throughout the process.

COLLABORATE
Collaborate

To partner with the public in each aspect of the decision.

EMPOWER
Empower

To place final decision making in the hands of the public.

Main Focus
Bring people together
Time
Multiple Days
Resources
Moderate (3-4) staff members
Budget
Low Cost (under 10k)
Participants
Medium scale (25-75)

Community Organising is a long-term approach to civic participation that focuses on building the leadership, relationships, and collective power of everyday people to address issues that affect their lives. It typically involves identifying local leaders, building networks of trust, mapping shared concerns, and developing strategies for action. Unlike one-off consultations, community organising is deeply relational and invests in capacity-building across the community.

Organising can take many forms — from door-knocking campaigns and listening sessions to leadership development workshops and public actions. It is particularly effective in supporting equity and systemic change because it centres the lived experiences and leadership of people most impacted.

At its core, community organising is about creating durable change from the ground up, empowering people not only to participate, but to lead.

What you'll need

Virtual Delivery

  • Digital organising platform (e.g. NationBuilder, Action Network, Mobilize)
  • Communication tools (Zoom, Slack, WhatsApp groups)
  • Online training modules (on storytelling, leadership, issue mapping)
  • Shared digital calendar for campaign milestones
  • Collaborative tools (e.g. Google Docs, Trello, Miro boards)
  • Clear onboarding materials for new volunteers
  • Digital security plan (protecting personal info, safe online spaces)

In-person Delivery

  • Local leaders and connectors with existing trust in community
  • Meeting spaces (libraries, halls, homes, schools)
  • Extensive Kit of Facilitation Resources Checklist
  •  Flipcharts, whiteboards, markers for mapping issues
  • Printed materials (welcome kits, flyers, sign-up forms)
  • Catering to support welcoming, inclusive sessions
  • Leadership development sessions or workshops
  • Agreed ground rules for participation and inclusion
  • Transportation or childcare support (if needed)

How to guide

1. Define the Issue and Purpose

  • Identify a clear and specific issue that resonates with the community.

  • Gather evidence, stories, and examples to explain why action is needed.

  • Be clear on the change you’re seeking and how it aligns with the community’s interests.

2. Map the Community

  • Identify stakeholders, potential leaders, influencers, and groups with shared concerns.

  • Understand existing networks, cultural contexts, and potential allies.

  • Consider who might be affected or excluded and plan to reach them.

3. Build Relationships and Trust

  • Start with one-on-one conversations to listen and understand people’s experiences.

  • Be present in the community—attend events, visit local spaces, and show genuine interest.

  • Share your own commitment to the cause to foster authenticity.

4. Develop Leaders and Teams

  • Identify and empower local leaders to take on responsibilities.

  • Provide training, resources, and mentoring so leadership skills grow within the group.

  • Ensure diverse voices are represented in the leadership structure.

5. Create a Plan of Action

  • Co-design a strategy with the community, breaking it down into achievable steps.

  • Include timelines, roles, communication channels, and key milestones.

  • Ensure actions are realistic and match the group’s capacity.

6. Mobilise and Take Action

  • Use a mix of outreach methods—social media, flyers, meetings, phone calls.

  • Organise actions that are visible, accessible, and engaging.

  • Encourage participants to invite others, growing the movement organically.

7. Maintain Engagement

  • Regularly update the community on progress, challenges, and wins.

  • Create opportunities for feedback and reflection.

  • Recognise contributions publicly to keep morale high.

8. Evaluate and Adapt

  • Assess what worked and what could be improved after each action.

  • Adjust strategies based on feedback and changing circumstances.

  • Capture lessons learned for future organising efforts.

Tips

  • Start where people are at – connect on issues they already care about.

  • Be consistent and visible – trust builds over time through regular contact.

  • Listen more than you speak – understanding people’s motivations is key.

  • Empower, don’t control – let community members lead and own the work.

  • Celebrate small wins – momentum grows when people see results.

  • Keep it inclusive – ensure all voices are heard, especially underrepresented groups.

  • Plan for the long game – lasting change takes sustained effort.