Use the IAP2 Australasia Methods Matrix tool to find the right tool for your community and stakeholder engagement project.
An interview technique to intercepts members of the public, often on the street’ and asking for their opinion on a topic.
Dotmocracy, also known as dot-voting or idea rating, is a method for group prioritisation to help progress ideas or action.
Similar to an opt-in e-panel except members are randomly-selected to avoid bias.
Online forum where invited or self-selected participants contribute to an online discussion about a topic or project for a set period of time.
Individualised letters sent to affected or interested community members and stakeholders.
Online software that engages the community in an interactive way.
Interactive computer application designed for smartphones, mobile devices and computer tablets.
Development of online or non-digital games which participants play to solve problems and accomplish tasks.
An online series of posts about an engagement project or issues, which the community can share and comment on.
Community engagement or project teams go door-to-door to liaise with affected residents.
Open, hosted conversations set in cafes or other places where community members would ordinarily gather.
A website where content is not owned by a specific person or organisation, but is created, deleted or modified by members of the public.
Social networking site based on users’ professional expertise.
Online interactive web-based seminar, presentation or workshop.
Can include dedicated websites for an engagement project, a central hub for all of an organisation’s engagement activities, or a specific page on an organisation’s corporate website.
A series of questions provided to a sample which may be a representative sample or a self-selected sample.
Small groups of people (usually between 5 and 20) who meet multiple times to explore an issue.
A fair or festival involving food and entertainment, as well as activities around an engagement topic, project or proposal. Designed to make engagement topic more appealing and to reach audiences who would not normally attend workshops.
Widely publicised telephone or email hotline that and provides one-to-one responses to community questions or complaints.
Gathering ideas, services and content, from online users, rather than from staff or suppliers. Crowdsourcing can including asking for solutions to a problem, seeking funding for a project such as a start-up (crowdfunding) developing creative content or graphics, or to gather information. Can include a competition or incentive.
Large numbers of people who are selected to be representative of the population and be a part of a panel that deliberates on a range of issues over a set period of time. Surveys are distributed during the time to understand community attitudes, feedback, issues and behaviour. Can track changes as well.
Presentations and discussions with community or stakeholder groups. Can vary widely from informing to gathering feedback, ideas or options.
Staffed or unstaffed displays of information, options, drafts or final decisions which are made available in a public place.
Process where the community works with an organisation through its budgeting process.
