Multi-criteria decision analysis
Multi-criteria decision analysis aims to allow groups to determine and agree on a set of criteria and weightings to apply to their decision making on challenging issues. Complex problems would often have conflicting criteria, for example factors such as high costs, might be in conflict with environmental benefits. Working together to decide on how how […]
Dotmocracy, also known as dot-voting or idea rating, is a method for group prioritisation to help progress ideas or action.
Storytelling helps people make sense of the world and engage with each other on a different level.
Randomly selected online panel
Similar to an opt-in e-panel except members are randomly-selected to avoid bias.
Development of online or non-digital games which participants play to solve problems and accomplish tasks.
Community reference / advisory / liaison groups
A structured group of community or stakeholder representatives that meet regularly and operate under a Terms of Reference. Can vary from members providing their own feedback or ideas, to members acting as a conduit between the broader community and organisation.
Advertisements paid for in print, broadcast or online mediums. Can be used to promote projects, engagement activities or to meet legal obligations.
Deliberation and decision making is undertaken by decision makers in view of the public, such as in a public gallery or by video streaming, to enhance transparency and accountability.
Community engagement or project teams go door-to-door to liaise with affected residents.
A website where content is not owned by a specific person or organisation, but is created, deleted or modified by members of the public.
A structured process where participants discuss a question or series of questions at a group of small tables.
Community and stakeholders are invited to tour a site to gain a deeper understanding or to gain first-hand experience.
A meeting organised by either the organisation or community with presentations and questions asked by the crowd.
A method for hosting a meeting, conference or summit which is focused on a particular purpose or topic, but which has no formal agenda set.
One-on-one discussions to explore and understand community or stakeholder needs, perspectives, insights and feedback, and to build relationships.
A form of discussion where participants agree to suspend judgments to fully explore a question and seek shared meaning.
Large numbers of people who are selected to be representative of the population and be a part of a panel that deliberates on a range of issues over a set period of time. Surveys are distributed during the time to understand community attitudes, feedback, issues and behaviour. Can track changes as well.
Process where the community works with an organisation through its budgeting process.
Media releases, pitches or briefings provided to journalists to publish free editorial on engagement projects or issues.
Citizens edit and shape documents and reports through a series of circulating documents.
A highly-structured method involving a representative jury or panel of non-expert citizens who deliberate during a chaired public hearing held over 2-4 days where they hear evidence from a range of different experts. Jury members decide who to call in as expert witnesses. Participants make recommendations or decisions.
A leaderless meeting where participants take a seat in a central circle to discuss a topic or question, that is controversial. Those watching follow a structured process to enter into the circle of discussion. Designed to voice multiple perspectives.
A representative sample of citizens are randomly selected to form a citizen’s jury which deliberates on a problem or opportunity. The jury hears evidence from witnesses, in front of a public gallery, before adjourning to deliberate and make a recommendation or decision.
Participants individually write their ideas, concerns, issues on cards. These are shared in small groups then categorised by the whole group.