Use the IAP2 Australasia Methods Matrix tool to find the right tool for your community and stakeholder engagement project.
The hui is a sophisticated New Zealand Māori tradition that involves bringing people together for a specific purpose or take (cause for gathering). (O’Sullivan and Mills, 2009)
Talanoa is a conversational process used daily by Pasifika peoples and involves sharing of stories and development of knowledge. Talanoa can be used to engage Pasifika participants in a community-based action research process to explore their lived experiences.
Aboriginal and Torres Strait Islander peoples have been using yarning circles for thousands of years to discuss issues in an inclusive and collaborative manner. A conversational process that involves the telling of stories as a way of passing on cultural knowledge.
Citizens working with organisations to contribute to scientific research with the aim to increase scientific knowledge.
A reflective process designed to examine the key events of the past along a timeline, highlights and lowlights and any learnings or insights.
An interview technique to intercepts members of the public, often on the street’ and asking for their opinion on a topic.
Similar to an opt-in e-panel except members are randomly-selected to avoid bias.
Community members opt in to be part of an online engagement panel.
Online forum where invited or self-selected participants contribute to an online discussion about a topic or project for a set period of time.
Can be designed to inform, seek feedback, to gather ideas, and to update the community on the engagement project and how community input/feedback has been taken into consideration.
Individualised letters sent to affected or interested community members and stakeholders.
Online software that engages the community in an interactive way.
Interactive computer application designed for smartphones, mobile devices and computer tablets.
Development of online or non-digital games which participants play to solve problems and accomplish tasks.
A forum where a representative sample of the community deliberates on a topic, issue or proposal. Forums last at least 2 days.
A structured group of community or stakeholder representatives that meet regularly and operate under a Terms of Reference. Can vary from members providing their own feedback or ideas, to members acting as a conduit between the broader community and organisation.
An online series of posts about an engagement project or issues, which the community can share and comment on.
Advertisements paid for in print, broadcast or online mediums. Can be used to promote projects, engagement activities or to meet legal obligations.
Community engagement or project teams go door-to-door to liaise with affected residents.
Social networking site based on users’ professional expertise.
A small group discussion hosted by a facilitator about a focussed topic.
Online interactive web-based seminar, presentation or workshop.
Can include dedicated websites for an engagement project, a central hub for all of an organisation’s engagement activities, or a specific page on an organisation’s corporate website.
Community and stakeholders are invited to tour a site to gain a deeper understanding or to gain first-hand experience.
A meeting organised by either the organisation or community with presentations and questions asked by the crowd.
A method for hosting a meeting, conference or summit which is focused on a particular purpose or topic, but which has no formal agenda set.
One-on-one discussions to explore and understand community or stakeholder needs, perspectives, insights and feedback, and to build relationships.
Widely publicised telephone or email hotline that and provides one-to-one responses to community questions or complaints.
A structured method to explore specific, complex issues, and where participants work in small groups.
Presentations and discussions with community or stakeholder groups. Can vary widely from informing to gathering feedback, ideas or options.
Staffed or unstaffed displays of information, options, drafts or final decisions which are made available in a public place.
Media releases, pitches or briefings provided to journalists to publish free editorial on engagement projects or issues.
Community members gather and share photos that represent their ideas or preferences for the future. Can be incorporated into face-to-face engagement events, or collected and shared online.
A public information session incorporating a series of displays or stations staffed by technical experts, engagement professionals or the project team.
A future planning process where participants undertake a series of sessions on the past, present, future, common ground, and action planning. Designed to develop a shared vision for the future.
A program to educate the community about a topic, project or proposition. Education campaigns can be designed to raise awareness, generate understanding or support behaviour change.
