Use the IAP2 Australasia Methods Matrix tool to find the right tool for your community and stakeholder engagement project.
Citizens working with organisations to contribute to scientific research with the aim to increase scientific knowledge.
Voting on a series of options.
Similar to an opt-in e-panel except members are randomly-selected to avoid bias.
Community members opt in to be part of an online engagement panel.
Online forum where invited or self-selected participants contribute to an online discussion about a topic or project for a set period of time.
Can be designed to inform, seek feedback, to gather ideas, and to update the community on the engagement project and how community input/feedback has been taken into consideration.
Online software that engages the community in an interactive way.
Interactive computer application designed for smartphones, mobile devices and computer tablets.
Development of online or non-digital games which participants play to solve problems and accomplish tasks.
Deliberative democracy processes are methods where a representative sample of the population, usually chosen through random selection, meet and deliberate over a few days.
An online series of posts about an engagement project or issues, which the community can share and comment on.
Advertisements paid for in print, broadcast or online mediums. Can be used to promote projects, engagement activities or to meet legal obligations.
Deliberation and decision making is undertaken by decision makers in view of the public, such as in a public gallery or by video streaming, to enhance transparency and accountability.
A website where content is not owned by a specific person or organisation, but is created, deleted or modified by members of the public.
Social networking site based on users’ professional expertise.
Can include dedicated websites for an engagement project, a central hub for all of an organisation’s engagement activities, or a specific page on an organisation’s corporate website.
Community and stakeholders are invited to tour a site to gain a deeper understanding or to gain first-hand experience.
A structured process where randomly-selected participants explore and deliberate on a topic at a meeting over 2 to 3 days and then their opinions are polled. Results of the poll are shared with the group and publicly. Can include a pre-poll, as well as additional polling that occurs after the engagement activity.
A meeting organised by either the organisation or community with presentations and questions asked by the crowd.
Small groups of people (usually between 5 and 20) who meet multiple times to explore an issue.
A fair or festival involving food and entertainment, as well as activities around an engagement topic, project or proposal. Designed to make engagement topic more appealing and to reach audiences who would not normally attend workshops.
Widely publicised telephone or email hotline that and provides one-to-one responses to community questions or complaints.
Gathering ideas, services and content, from online users, rather than from staff or suppliers. Crowdsourcing can including asking for solutions to a problem, seeking funding for a project such as a start-up (crowdfunding) developing creative content or graphics, or to gather information. Can include a competition or incentive.
Staffed or unstaffed displays of information, options, drafts or final decisions which are made available in a public place.
Process where the community works with an organisation through its budgeting process.
Media releases, pitches or briefings provided to journalists to publish free editorial on engagement projects or issues.
Citizens edit and shape documents and reports through a series of circulating documents.
A public information session incorporating a series of displays or stations staffed by technical experts, engagement professionals or the project team.
A program to educate the community about a topic, project or proposition. Education campaigns can be designed to raise awareness, generate understanding or support behaviour change.
Consumers and users work works with designers to codesign products, services or processes
