Multi-criteria decision analysis
Multi-criteria decision analysis aims to allow groups to determine and agree on a set of criteria and weightings to apply to their decision making on challenging issues. Complex problems would often have conflicting criteria, for example factors such as high costs, might be in conflict with environmental benefits. Working together to decide on how how […]
Deliberative democracy processes
Deliberative democracy processes are methods where a representative sample of the population, usually chosen through random selection, meet and deliberate over a few days.
Community reference / advisory / liaison groups
A structured group of community or stakeholder representatives that meet regularly and operate under a Terms of Reference. Can vary from members providing their own feedback or ideas, to members acting as a conduit between the broader community and organisation.
An online series of posts about an engagement project or issues, which the community can share and comment on.
Research involving a community of practice trying to solve a problem through action. Communities act as “co-researchers”.
Deliberation and decision making is undertaken by decision makers in view of the public, such as in a public gallery or by video streaming, to enhance transparency and accountability.
A meeting organised by either the organisation or community with presentations and questions asked by the crowd.
Fairs and festivals
A fair or festival involving food and entertainment, as well as activities around an engagement topic, project or proposal. Designed to make engagement topic more appealing and to reach audiences who would not normally attend workshops.
A form of discussion where participants agree to suspend judgments to fully explore a question and seek shared meaning.
Hotline – telephone / web
Widely publicised telephone or email hotline that and provides one-to-one responses to community questions or complaints.
Large numbers of people who are selected to be representative of the population and be a part of a panel that deliberates on a range of issues over a set period of time. Surveys are distributed during the time to understand community attitudes, feedback, issues and behaviour. Can track changes as well.
Presentations and discussions with community or stakeholder groups. Can vary widely from informing to gathering feedback, ideas or options.
Process where the community works with an organisation through its budgeting process.
Media releases, pitches or briefings provided to journalists to publish free editorial on engagement projects or issues.
Future search conference
A future planning process where participants undertake a series of sessions on the past, present, future, common ground, and action planning. Designed to develop a shared vision for the future.
Community education program
A program to educate the community about a topic, project or proposition. Education campaigns can be designed to raise awareness, generate understanding or support behaviour change.
A highly-structured method involving a representative jury or panel of non-expert citizens who deliberate during a chaired public hearing held over 2-4 days where they hear evidence from a range of different experts. Jury members decide who to call in as expert witnesses. Participants make recommendations or decisions.