Dotmocracy, also known as dot-voting or idea rating, is a method for group prioritisation to help progress ideas or action.
Can be designed to inform, seek feedback, to gather ideas, and to update the community on the engagement project and how community input/feedback has been taken into consideration.
Interactive mobile apps
Interactive computer application designed for smartphones, mobile devices and computer tablets.
Development of online or non-digital games which participants play to solve problems and accomplish tasks.
Community reference / advisory / liaison groups
A structured group of community or stakeholder representatives that meet regularly and operate under a Terms of Reference. Can vary from members providing their own feedback or ideas, to members acting as a conduit between the broader community and organisation.
An online series of posts about an engagement project or issues, which the community can share and comment on.
Advertisements paid for in print, broadcast or online mediums. Can be used to promote projects, engagement activities or to meet legal obligations.
Deliberation and decision making is undertaken by decision makers in view of the public, such as in a public gallery or by video streaming, to enhance transparency and accountability.
Community engagement or project teams go door-to-door to liaise with affected residents.
Can include dedicated websites for an engagement project, a central hub for all of an organisation’s engagement activities, or a specific page on an organisation’s corporate website.
Community and stakeholders are invited to tour a site to gain a deeper understanding or to gain first-hand experience.
One-on-one discussions to explore and understand community or stakeholder needs, perspectives, insights and feedback, and to build relationships.
Fairs and festivals
A fair or festival involving food and entertainment, as well as activities around an engagement topic, project or proposal. Designed to make engagement topic more appealing and to reach audiences who would not normally attend workshops.
Hotline – telephone / web
Widely publicised telephone or email hotline that and provides one-to-one responses to community questions or complaints.
Presentations and discussions with community or stakeholder groups. Can vary widely from informing to gathering feedback, ideas or options.
Staffed or unstaffed displays of information, options, drafts or final decisions which are made available in a public place.
Media releases, pitches or briefings provided to journalists to publish free editorial on engagement projects or issues.
A public information session incorporating a series of displays or stations staffed by technical experts, engagement professionals or the project team.
Community education program
A program to educate the community about a topic, project or proposition. Education campaigns can be designed to raise awareness, generate understanding or support behaviour change.
A large-scale 2-3 day event where a large number of diverse people come together to consider information, engage in dialogue, participate in interactive activities and make recommendations.